Industries
IT solutions for small and medium-sized businesses
Most SMBs run on a website, a few business applications, Excel files that have become critical and an IT provider who manages the workstations. As the business grows, these tools reach their limits: re-entry, errors, slowness, dependence on one person.
Agencei gives SMBs the skills of a complete technical team without the overhead: business application development, redesign or maintenance of the website and online store, cloud migration, automation of repetitive tasks, security and support when an incident occurs.
We speak the language of business owners and operational teams, not only that of developers. Every project starts by understanding how the company works, then proposing the simplest solution that genuinely solves the problem, with a clear budget and timeline.
Industry challenges
Ageing, unmaintained tools
A business application built ten years ago, a website on an outdated version, a server no longer updated: these tools still work but are becoming risky and impossible to evolve.
Little or no internal IT team
Technical decisions rest on the owner or a non-specialist employee. What is missing is someone able to make trade-offs, manage providers and guarantee continuity.
Excel files and manual re-entry
Quotes, schedules, stock or customer follow-up managed in spreadsheets shared by email: a source of errors, duplicates and wasted time as soon as several people are involved.
Security and backups
Ransomware, phishing, shared accounts, backups never tested: SMBs are frequent targets and data loss can put the business at risk.
Budget and visibility
SMBs need clear quotes, projects split into stages and maintenance at a predictable cost, with no surprises.
Dependence on a provider or a person
The original developer has left, the provider no longer answers, nobody has the credentials: continuity rests on undocumented knowledge.
How we respond
Audit and modernisation plan
Inventory of tools, risks and priorities, then a staged plan that separates what must be replaced, what can be secured and what can wait.
Custom business applications
Replacing critical spreadsheets with simple web applications adapted to your processes: quotes, scheduling, deal tracking, customer portal, with the appropriate access rights.
Reliable website and online store
Creation, redesign, maintenance and troubleshooting of WordPress, WooCommerce and PrestaShop sites, with suitable hosting and regular updates.
Cloud migration and backups
Moving off ageing servers to right-sized cloud hosting, automated and tested backups, documented recovery plan.
Automation of repetitive tasks
Connecting your tools (accounting, CRM, email, website) and automating manual processing, including with AI agents where relevant.
Support and maintenance at a predictable cost
Maintenance contract with a named contact, defined response times and regular reporting, so IT stops being a source of worry.
Typical projects
- Redesign of the company website or online store
- Quote and scheduling application replacing Excel files
- Customer portal for tracking orders or files
- Migration of an on-premise server to the cloud with backups
- Taking over and securing a business application whose developer has left
- Automating invoicing and payment reminders
- Cleaning and securing a hacked WordPress site
- Setting up an IT maintenance contract
Frequently asked questions
We have no IT department: how does it work?
We become your technical contact. We explain the options in concrete terms, handle the delivery and document everything so you do not depend on a single person.
Do we have to redo everything at once?
Rarely. We prefer a staged plan: secure what exists, first replace the tool causing the most problems, then move forward at your pace and within your budget.
Can you take over software whose developer is no longer around?
Yes, provided we have access to the source code and servers. We audit, secure and document the application, then decide with you between maintenance and a progressive redesign.
How are your services billed?
Fixed price for scoped projects, time and materials for ongoing changes, and subscription for maintenance and support. Every quote details the scope and deliverables.
Do you handle emergencies?
Yes, for a website that is down, an unreachable server, a hack or an application outage. We act quickly to restore the service, then address the root cause.
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